Innovative Connections’ (IC) trained representatives offer outstanding inbound and outbound customer service, sales and help desk support. Teams of representatives can be dedicated to a specific project, which promotes quality and consistency in messaging to the target audience.

Our representatives become an extension of our customer, interacting with consumers in a professional manner. The benefits are many, including:

  • Full-time, outsourced resources to serve as an extension of the customer’s internal staff
  • Resources that act as the customer’s full-time employees, yet their salary and benefits are paid by IC
  • Resources that are fully trained on customer’s product, marketing strategy and systems