Consumers make many of their most important financial decisions through the workplace. Innovative Connections’ (IC) trained agents, innovative tools and communication techniques help guide individuals through financial choices in order to become better health care consumers.

Decision tools and expert guidance are provided through:

  • Web-based self-service enrollment
  • Web-based portals
  • Onsite one-on-one meetings with trained agents during enrollment
  • Multi-channel contact center with trained agents