Self Service Enrollment
Innovative Connections (IC) helps improve the consumer self-service experience while ensuring that individuals understand how to enroll and where to go for important information. Today’s diverse population needs an equally diverse set of educational resources that conform to different learning styles. Devoting a range of resources to education results in greater understanding and participation. Our communication and decision tools drive higher participation by actively engaging the user through an interactive experience, illustrating how the value of the benefit relates to them.