Exchange Support Services

With the ever-changing landscape in Healthcare, Innovative Connections (IC) recognizes that a “one-size-fits-all” approach does not meet the needs of every customer. We offer services through our multi-channel contact center to assist consumers in making decisions that affect their well-being and financial health. Whether it is guiding individuals through the complex process of eligibility determination for benefits, state and federal programs, understanding the integration with Federally Facilitated Marketplace and state-based exchanges as necessary, we can help. We also provide services to educate employers and brokers on what is available to them through private exchanges.